Last updated: 6 November 2026. These terms are between you and M/s Satvaah Technologies (brand SatvAAh), a partnership firm registered under the Indian Partnership Act, 1932 (Registration No. 6-18-2026-00078, Gurgaon, Haryana) ("SatvAAh", "we", "us"). By creating an account, logging in or using the SatvAAh website or app, you agree to these terms and to our Privacy Policy. If you do not agree, please do not use SatvAAh.
SatvAAh is an online directory and trust-rating platform. We only help customers and service providers find and contact each other. We act as an intermediary that provides the platform.
We are not a party to any dealing between a customer and a provider. We are not the provider's employer, agent, partner or representative, and we do not supply, perform, sell, supervise, inspect or guarantee any product, service or establishment listed on SatvAAh.
To the fullest extent permitted by law, we are not responsible or liable for any of the following, whether or not it appears on SatvAAh:
You deal with other users at your own risk and judgement. Please check details yourself, meet in safe places, avoid paying in advance to people you do not know, and do not share sensitive details unnecessarily.
Where SatvAAh shows a "verified" mark, a credential, Aadhaar-verified status or a trust score, it only means that a document or detail was checked at a point in time, or that automated rules produced a number from information available to us. It is not a certificate, endorsement, background check or guarantee of identity, honesty, skill, quality or safety. Trust scores are an aid to decision and may be wrong or out of date.
Some listings are compiled from public sources and may not have been confirmed by the provider. They are marked as not yet claimed. If you are a listed provider, you can claim, correct or remove your listing by writing to support@satvaah.com.
You must be 18 or over, give true information, and keep your login secure. One person, one account. You are responsible for everything done through your account.
The service is free during launch. If we introduce fees we will tell you first and you can choose not to continue. See our Refund and Cancellation Policy. Payments between customers and providers are made directly between them, not through SatvAAh.
SatvAAh is provided "as is" and "as available". We do not promise that it will be uninterrupted, error-free or free from harmful content or components, or that it will meet your needs.
To the fullest extent permitted by law, SatvAAh, its partners, authorised representatives, employees and contractors are not liable for any loss, damage, injury, cost or claim, direct or indirect, including loss of money, profit, data or opportunity, arising from your use of SatvAAh or from anything done or not done by any user or third party. Where the law does not allow us to exclude liability, our total liability is limited to the amount you paid us, if any, in the 12 months before the claim. Nothing in these terms limits any right you have under law that cannot be excluded.
You agree to compensate SatvAAh, its partners and representatives for losses, claims and costs (including reasonable legal fees) caused by your content, your dealings with other users, or your breach of these terms or the law.
If you see a fake profile, fake rating, unlawful content or unsafe behaviour, use Report in the app or email support@satvaah.com. We review reports and may remove content or suspend accounts. For complaints, contact our Grievance Officer listed on the Support page. We cooperate with lawful requests from authorities.
You may delete your account at any time (see Delete your account). We may suspend or end accounts that break these terms.
We may update these terms. We will tell you in the app or by SMS about material changes, and continued use means you accept them.
Indian law applies. The courts at Gurgaon have jurisdiction.